MS Dynamics CE Lead

Job Title: MS Dynamics 365 CE Lead

Location: Hyderabad

Experience: 8+ Years

Employment Type: Full-time

We are looking for an experienced MS Dynamics 365 Customer Engagement (CE) Lead to drive end-to-end solution delivery, lead a team of consultants, and collaborate with business stakeholders to design, develop, and implement Dynamics 365 CE/CRM solutions. The ideal candidate should have strong technical and functional expertise, leadership skills, and a proven track record of managing Dynamics 365 CE projects.

Lead the design, development, and deployment of Dynamics 365 CE solutions.

Engage with business stakeholders to gather requirements, define scope, and translate business needs into technical solutions.

Provide technical leadership to a team of developers, functional consultants, and testers.

Configure and customize Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.).

Integrate Dynamics 365 CE with other enterprise systems using Power Platform, Azure services, and third-party tools.

Define and implement best practices for solution architecture, coding standards, and DevOps processes.

Drive solution workshops, proof-of-concepts (POCs), and demonstrations with clients.

Ensure timely delivery of projects while maintaining high standards of quality and performance.

Mentor and guide junior team members to build strong technical and functional expertise.

Stay updated on Microsoft ecosystem updates, roadmap, and emerging technologies.

8–10 years of experience in IT with at least 5+ years in Dynamics 365 CE/CRM.

Strong expertise in Dynamics 365 CE modules (Sales, Service, Marketing, Field Service).

Hands-on experience with customization, configuration, workflows, business rules, and plugins.

Expertise in Power Platform (Power Apps, Power Automate, Power BI).

Knowledge of Azure services (Logic Apps, Functions, Service Bus, Data Factory) for integration.

Experience in solution design, requirement gathering, and client engagement.

Strong knowledge of SQL Server, FetchXML, Web API, and C#.NET for development.

Experience in deployment methodologies (CI/CD, DevOps, ALM for D365).

Excellent communication, stakeholder management, and leadership skills.

Microsoft Certified: Dynamics 365 CE Solutions Architect or related certifications.

Experience with Dataverse and AI Builder.

Exposure to Dynamics 365 Finance & Operations (F&O) integration.

Agile/Scrum project delivery experience.